At Amaly Furniture, we are committed to preparing your furniture orders with care and ensuring they are delivered safely. This Shipping Policy explains our order processing procedures, delivery timeframes, free shipping arrangements, and what to do if you experience an issue with your shipment.
1. Order Cut-Off Time
Our daily order cut-off times are based on (GMT-05:00) Eastern Standard Time (New York).
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Monday–Saturday: Orders placed by 8:00 PM are handled according to our order processing schedule.
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Sunday: Orders placed by 6:00 PM are handled according to our order processing schedule.
Orders received after the applicable daily cut-off time will be processed during the next business period. Orders placed on US public holidays will also be handled during the next available business period.
2. Order Handling Time
We carefully prepare, package, and dispatch confirmed orders within 1–2 business days (Monday to Sunday).
Processing times may vary slightly for larger furniture orders or during periods of unusually high order volume. Additional time may be required if an order needs special preparation or delivery coordination.
3. Transit Time
Once your order has been dispatched, standard delivery within the United States typically takes 3–5 business days.
Actual transit times may vary depending on your location, order size, delivery carrier, and other transportation conditions. Larger or bulky furniture items may require additional delivery arrangements or coordination.
4. Estimated Total Delivery Time
The estimated total delivery timeframe, including order handling and transit, is approximately 4–7 business days.
These delivery estimates are provided as a general guide and are not guaranteed. Carrier delays, weather conditions, public holidays, and other circumstances beyond our reasonable control may affect delivery schedules.
5. Shipping Fees
Amaly Furniture offers free shipping on all orders. Customers will not be charged standard shipping fees for eligible deliveries.
If special delivery services or additional charges apply, we will clearly communicate the details before you complete your purchase.
We aim to make your shopping experience convenient and straightforward by providing free shipping for our customers.
6. Shipping Area
Amaly Furniture offers delivery based on the shipping destinations available for the products you purchase. Please review the delivery options at checkout to confirm whether we can ship to your location.
If you are unsure whether delivery is available to your address, please contact our customer support team before placing your order.
7. Packaging & Handling
We take appropriate care when preparing furniture and other products for delivery. Orders are securely packaged using suitable protective materials to help minimize the risk of damage during transportation.
Please inspect your delivery when it arrives and notify us promptly if you notice any visible damage, missing components, or other issues with your order.
8. Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing tracking information whenever tracking is available.
Please allow approximately 24–48 hours for tracking updates to appear after dispatch. You can use the tracking details provided to monitor your shipment's progress.
If you have not received tracking information or are unable to view updates, please contact our customer support team for assistance.
9. Undelivered Shipments
If a delivery cannot be completed because of an incorrect or incomplete address, an unsuccessful delivery attempt, or another delivery-related issue, our team may contact you to arrange the next appropriate steps.
Please ensure that your shipping address and contact details are accurate and complete when placing your order.
Additional delivery charges may apply if redelivery is required because incorrect or incomplete address information was provided. Any applicable charges will be communicated in advance and handled in accordance with applicable law.
10. Lost or Damaged Items
If your order arrives damaged, is incomplete, or appears to have been lost during transit, please contact us as soon as possible.
For damaged items, please provide your order number and, where possible, photographs showing the condition of the product and its packaging.
Our team will review the issue and work with the delivery carrier where appropriate to determine a suitable resolution. Depending on the circumstances and applicable law, this may include a replacement or refund.
11. Delivery Delays
Although we make every reasonable effort to meet the estimated delivery timeframes, specific delivery dates cannot always be guaranteed.
Delays may occur due to carrier disruptions, adverse weather, public holidays, transportation issues, or other circumstances beyond our reasonable control.
If your order experiences a significant delay, please contact us so our team can assist with checking its delivery status and providing available updates.
Nothing in this Shipping Policy limits any rights or remedies you may have under applicable consumer protection laws.
12. Contact Information
If you have questions about shipping, delivery estimates, tracking information, or an existing order, please contact Amaly Furniture using the details below.
Business Name: Amaly Furniture
Address: 67 Market St, Passaic, NJ 07055, United States
Phone: +1 973-246-3677
Email: contact@amalyfurnitures.com
Business Hours: Monday–Saturday: 10 AM–8 PM | Sunday: 12 PM–6 PM ((GMT-05:00) Eastern Standard Time (New York)).
Our customer support team will be happy to assist you with your shipping and delivery enquiries.